Kathy MacDonald’s dedication and commitment to her CASA children are outstanding. She is enthusiastic and optimistic about her role as a CASA volunteer. She is kind, patient and a pleasure to work with.
Kathy clearly takes much pride in the volunteer work she does for Boston CASA. She has a unique way of identifying the needs of her children. She understands the importance of her volunteer engagement, delegating her task with confidence. When visiting her children, she always thinks of creative ways to engage with them to build a trusting relationship.
For example, when engaging with a youth in the LGBTQ community who was transitioning and misunderstood in his home, Kathy always approached their conversation in a very kind and respectful way. She did a lot of listening because she noticed her child often felt ignored in his requests. She always followed up with her child and encouraged him not to be discouraged by his current situation. She presented her child with potential ideas and plans (school, work, etc.) to get him focused on an optimistic and brighter future. Most important, she addressed him by his chosen pronouns and his wished name. She made this child feel validated and acknowledged as a transgender teen.
Kathy has infinite patience when facing challenges in her child(ren)’s cases. Additionally, she is not afraid to take the initiative in current and new assigned cases. Kathy embraces training and ways to continue advocating better for her child(ren). She also identifies opportunities in the community that Boston CASA can engage with to broader the knowledge and understanding of the children and the communities we serve.
She always meets the expectations of her as a volunteer.